Inclusion & Accessibility

We welcome everyone to our venue, and aim to be as accessible as we can. If you have a specific enquiry about access or special needs, contact us at:
[email protected]

Relaxed performances

Relaxed performances are open to everyone — especially those who may benefit from a more flexible theatre experience.

This includes:

  • Families with young children
  • People with Autism Spectrum Condition (ASC)
  • Those with sensory or communication differences
  • People with learning disabilities

These performances are adjusted to create a calm and welcoming atmosphere. For example:

  • Audience noise (both voluntary and involuntary) is completely fine
  • Auditorium lighting stays on at low level during the show
  • Loud sound effects are softened
  • You can leave and re-enter the auditorium at any time
  • A quiet space is available in the foyer if you need a break

Relaxed performances usually take place during a matinée or on a Tuesday evening.

Social Stories

Our Social Stories give a clear, visual overview of what to expect when visiting our theatre. They include information about the show, its content, and how the relaxed performance is adapted — helping you feel comfortable and confident before your visit.

 


 

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Wheelchair access

Wheelchair access: Available through the main theatre doors.

Toilet: Wheelchair-accessible facilities are available directly from the foyer.

Drop-off & Parking:

  • Drop-off bay located at the main entrance.
  • One disabled parking space in the car park (immediately on the right past the gate).

Reserving the accessible seating:

  • Seat C3 is wheelchair accessible (same level, near the door).
  • A discounted caregiver seat (C2) can be booked at the same time.
  • When shows near capacity, seat C2 may be released for general booking — please book early.
  • Row D is also step-free.

 


 

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Hearing loops

Progress Theatre has a hearing loop system. Please switch your hearing aid to T.

Occasionally, we may offer signed performances. We cannot accommodate signers as audience members - please don't bring your own signer.


 

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Assistance dogs

If you have an assistance dog, please contact us when booking so we can advise on seating with suitable access.